Returns & Exchanges
At The Dairy, we want you to be completely satisfied with your tech purchases, which is why we offer a 30-day return window for all electronics in their original condition. Whether it's a compatibility issue or a change of heart, our streamlined process ensures a quick resolution.
Initiate Your Request
Log in to your account and visit the 'Order History' section to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.
Prepare the Package
Securely pack the device in its original manufacturer packaging, including all cables, manuals, and accessories to ensure a full refund.
Affix the Shipping Label
Print the prepaid shipping label provided via email and attach it clearly to the outside of your package, covering any previous shipping marks.
Drop Off and Track
Hand over your package to the designated carrier and keep your tracking receipt; once our technicians inspect the hardware, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing